Stakeholder Engagement
Baladna reaffirmed its unwavering commitment to stakeholder engagement in 2023, illustrating a deep-seated dedication to nurturing robust, meaningful relationships across a spectrum of stakeholders.We seek to support and empower our employees; forge enduring bonds to create value for our customers, investors and community partners; and make a substantial, positive difference in our society and for the environment. This holistic commitment is a testament to Baladna’s core values and our vision for a sustainable, interconnected future.
How we engage
Employees
Employees
- Induction programme
- Career development guidance
- Staff societies
- Training programme
- Volunteerism
- Special staff events
- Internal communication
Customers
Customers
- Customer visits
- Service centres
- Branches
- Media advertisements
- Corporate website
- Customer workshops
- Social media
Society and environment
Society and environment
- Service channels
- Press releases, conferences and media briefings
- Informal briefings and communications
- Public events
- Corporate website
- Social media
- Educational programmes
- Assistance to the needy and vulnerable
Investors
Investors
- Annual General Assembly
- Extraordinary General Meetings
- Website
- Interim financial statements
- Investor presentations and quarterly earning calls
- Press conferences and releases
- Investor disclosures and road shows
- One-on-one discussions and meetings
- Annual Report
- Announcements made to the Qatari Exchange
- Investor relation shows and conferences
- Dedicated investor relations website
Business partners
Business partners
- Supplier relationship management
- On-site visits and meetings
Government institutions
and regulators
and regulators
Government institutions
and regulators
and regulators
- Consultation
- Relationship-building meetings
- General Assembly meeting
- Annual Report
- Interim financial statements
- Announcements made to the Qatari Stock Exchange
- Extraordinary General Meetings
Key items discussed
Employees
Employees
- Performance standards
- Training and development
- Safety at workplace
Customers
Customers
- Product quality and safety
- Customer experience
- Product innovation
- Product nutritional value
- Animal welfare
- Product price
- Fair and ethical marketing
- International recognition and certificates
- Brand reputation
- Environmentally sound production practices
Society and environment
Society and environment
- Community empowerment
- Environmental performance
- Employment opportunities
- Contribution to social and economic development
Investors
Investors
- Financial performance
- Governance
- Risk management
- Business expansion plans
- Transparency and disclosure
- Business continuity
- Sustainable growth
- Dedicated Investor Relations Department
Business partners
Business partners
- Contractual performance
- Continued business opportunities
- Maintaining healthy relationships
- Timely settlement of dues
- Collaboration for new technological advances in the financial sector
- Opportunities for growth
- Ease of working
Government institutions
and regulators
and regulators
Government institutions
and regulators
and regulators
- Compliance with directives and codes
- Financial performance
- Shareholder returns
- Cybersecurity
- Governance
- Employment generation
- Strategy
Value created
Employees
Employees
- Facilitate a seamless and anonymous process for employees to voice inquiries, requests, and complaints
- Boost employee engagement, productivity, and overall satisfaction
- Foster a positive work environment, leading to higher employee retention and improved organizational performance
- Cultivate awareness and active involvement among employees
Customers
Customers
- Manufacturing high quality products
- Securing product availability
- Innovating products and developing new products through consumer feedback and preferences
- Empowering consumers through transparent communication
- Resolving issues promptly for a positive customer experience
Society and environment
Society and environment
- Promoting public awareness towards the supported community segments and their causes
Investors
Investors
- Ensuring shareholders are well-informed about all significant developments with utmost transparency through the Qatar Stock Exchange, and dedicated investor relations website
Business partners
Business partners
- Sustaining business operations
- Enhancing corporate partnerships
- Advocating for ethical business conduct
- Adhering to laws and regulations
- Fulfilling contractual obligations
Government institutions
and regulators
and regulators
Government institutions
and regulators
and regulators
- Making significant contributions to food security in Qatar
- Setting industry standards for compliance, transparency, and reporting
- Ensuring prompt updates on regulatory changes and new information regarding best practices in food and health safety
